FAQ'S
How long will it take for my acne to clear?
What should I do if my acne isn’t clearing, or my skin is feeling irritated?
Do I need to make changes to my diet to improve my skin?
Can I continue to use some of my existing skincare products while using Seven:Thirty products for my acne-prone skin?
When will my skin no longer be prone to acne?
Should I take antibiotics to clear my acne?
How do I choose makeup that is non-pore clogging for my acne-prone skin
What skincare products can I use once my skin is clear?
SHIPPING AND RETURN FACTS
Currently, we only ship within the United States.
Order Policy:
Before finalizing your order at checkout, you can view the contents in your shopping basket, the total amount, and shipping address. Once your order is placed, it cannot be modified or canceled.
Shipping Policy:
- All orders of $100 or more receive FREE shipping.
- All orders of $100 or less pay a $8.00 flat rate fee.
- Online orders are fulfilled Monday-Friday, excluding major holidays.
- In addition to shipping times, please allow 1-2 days for processing.
- Online orders are shipped USPS Priority Mail. Please allow 3-7 business days for delivery.
- Confirmation with tracking information will be emailed once your order has been shipped. Estimated delivery begins when your order ship.
- Shipping rates may change at any time due to carrier rate increases.
- Alaska and Hawaii shipping times may take longer.
Return Policy:
A full refund will be given if returned within 14 days. Returns must be postmarked before the 14-day mark. Seven:Thirty products must be at least 75% full. To make a return, please contact us via e-mail at ask@seventhirty.co to receive a return authorization number. Please allow 2-3 business days for us to process after we receive your return.
Questions or concerns about your order:
ask@seventhirty.co
CANCELLATION POLICY
We require 48 hours’ advanced notice if you need to cancel or reschedule your appointment. A fee equal to the cost of the full-service will be charged to the credit card you have on file.
Contact:
scheduling@seventhirty.co or call 510.665.5544